Timescales and Delivery
Realistically, most orders go out within 24-48 hours. If you need something in a hurry just ask and I'll do my very best to help.
If I'm really, really busy (like Christmas time) then regular orders will be dispatched within 7 - 10 days. Special orders (Items made especially for you) can take around 12 working days to dispatch following your initial order (but most are done within 48 hours). If for any reason things look like taking longer, we'll always keep you informed. And if it is urgent, do tell us and we'll try to beat any deadline you have to meet.
All items will be sent either by Royal Mail or for heavier items we use an appropriate carrier. We use the Royal Mail 'drop and go' service so please add a day after receiving your 'shipped' email so Postman Pat can process your package. Remote areas such as the Scotttish Highlands may, for obvious reasons, take even longer to deliver. For all locations outside the UK please contact us before ordering so we can provide an individual shipping quote and send a PayPal invoice if required.
Orders placed during July and August generally take a few extra days to ship. Just like everyone else I like to take some time off in the summer!